Computer glitch leaves Melbourne gridlocked


There was mayhem on Melbourne roads today after two major tunnels shut for safety reasons.

Citylink which runs the tunnels say all toll fees will be refunded but that’s little comfort to motorists.

Matthew Gharakhanian reports.

TRANSCRIPT

It was traffic gridlock throughout most of the day in Melbourne.

Two of the city’s main tunnels were closed early this morning, deemed unsafe for peak-hour traffic.

A computer glitch caused the overhead neon speed and lane changing signs, and security measures, to stop working.

Within an hour, the main western and eastern freeways, as well as many roads within 20 kilometres of the central city came to a standstill.

Commuters were frustrated.

Vox 1: “There’s one word that I would like to use but I can’t use it.”

Vox 2: “I don’t even know where I’m going. It’s really frustrating.”

Vox 3: “Yep, yeah. There’s nothing else to say. But what can we do? It’s annoying. Once you’re on it, you can’t get off it.”

Citylink officials frantically searched for what caused this morning’s glitch.

They’ve also promised an urgent review all of their systems.

Matthew Gharakhanian, QUT News.